FAQ (Frequently Asked Questions)
EMP Bonus Points System
Helpful information all around ordering
- Backstage Club FAQ's
- What exactly do the delivery states express?
- What exactly does 'sold out' mean?
- When will the item be available again?
- What can I do if an item is not available?
- How can I use the shortlist?
- How do I find the right size?
- How do I register?
- How safe is the transmission of my personal data?
The order process
The cart / The checkout process
The editing of the shipping details
The customer account
- The shop
- The contact
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